Refund Policy

At Wenslinger Assisting Agency LLC (“Company,” “we,” “our,” or “us”), we are committed to delivering high-quality assistance services. This Refund Policy outlines the conditions under which refunds may be issued for services purchased through our website or directly from our team.

1. General Policy

Due to the nature of our services, all sales are considered final unless otherwise stated. However, we evaluate refund requests on a case-by-case basis to ensure fairness and customer satisfaction.

2. Eligibility for Refunds

You may be eligible for a refund under the following conditions:

• A request is submitted within 7 days of the original purchase
• The service has not yet been fully delivered or completed
• The service provided does not match the agreed scope or description

3. Non-Refundable Services

The following are generally non-refundable:

• Services that have been fully completed or delivered
• Customized or personalized services once work has begun
• Delays caused by lack of communication or incomplete information from the client

4. Partial Refunds

In cases where a service has been partially completed, we may issue a partial refund proportional to the amount of work not yet performed. The determination of partial refunds is made at our sole discretion.

5. Refund Process

To request a refund, please contact us with your order details:

• Email: info@wenslinger.com
• Include your name, service purchased, and reason for request

We aim to review all requests within 5–10 business days. Approved refunds will be processed using the original payment method where possible.

6. Chargebacks and Disputes

We encourage customers to contact us directly before initiating a chargeback or dispute with their payment provider. Unauthorized chargebacks may result in suspension of current or future services.

7. Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time. Changes will be effective immediately upon posting on this page.

8. Contact Information

If you have any questions regarding this Refund Policy, please contact us:
Email: info@wenslinger.com
Phone: +1 406-363-8042